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Privacy Policy

MCOR Limited 

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Last updated: 19/02/2026

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1. Who We Are​

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We are MCOR Limited a UK-based family run business selling catnip and related pet products .

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Contact details:
Email: support@fredscatnipfarm.com
Address: MCOR Limited, Hammond House, Limekiln Street, Dover, Kent, CT17 9EF

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2. The Platform We Use

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Our website is hosted on Wix.com Ltd. Wix provides the online platform that allows us to sell our products and services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers.

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3. What Information We Collect
 

We collect the following information about our customers:

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  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order details and purchase history

  • Messages sent via contact forms or email

  • Website usage data

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Payments are processed securely via third-party providers (such as Wix Payments, Stripe, or PayPal). We do not store full card details.

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4. How We Use Your Information

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We use your personal data to:

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  • Process and deliver your orders

  • Communicate with you about your order

  • Respond to enquiries and provide customer support

  • Improve our website and customer experience

  • Send marketing emails (only if you have opted in)

  • Prevent fraud and maintain website security

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5. Legal Basis for Processing

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Under UK GDPR, we rely on:

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  • Contract – to fulfil your order

  • Legal obligation – for accounting and tax records

  • Legitimate interests – to improve services and prevent fraud

  • Consent – for marketing communications

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A customer may withdraw their consent at any time by informing us at our email address support@fredscatnipfarm.com , at such time we will remove all information from our customer lists.

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6. Sharing Your Information

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We share your data only where necessary, including with:

  • Wix (website hosting and infrastructure)

  • Payment providers (e.g. Stripe, PayPal, Wix Payments)

  • Delivery companies (e.g. courier services)

  • Email and marketing platforms 

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We do not sell your personal data.

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7. How Long We Keep Your Data

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We retain your data only as long as necessary:

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  • Order and financial records: up to 6 years

  • Customer service communications: as required

  • Marketing data: until you unsubscribe

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8. Your Rights

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You have the right to:

 

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request a copy of your data

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To exercise your rights, contact us at support@fredscatnipfarm.com

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You also have the right to complain to the Information Commissioner’s Office (ICO).

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9. Cookies

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Our website uses cookies via Wix and third-party tools.

These include:

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  • Essential cookies (site functionality)

  • Analytics cookies 

  • Marketing cookies

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You can manage cookie preferences through your browser settings.

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10. Data Security

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We take appropriate steps to protect your data, including:

  • Secure Wix hosting environment

  • SSL encryption

  • Controlled access to personal data

 

While we strive to protect your personal information, we cannot guarantee absolute security and are not responsible for the security of information transmitted via the internet.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.

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13. Contact Us

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If you have any questions about this policy or your data:

Email: support@fredscatnipfarm.com
Address: MCOR Limited, Hammond House, Limekiln Street, Dover, Kent, CT17 9EF

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